Introduction

Welcome to Access2Ability. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing this website and placing an order, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website.

About Us

Access2Ability provides mobility, rehabilitation, orthotics, prosthetics, and accessibility equipment designed to promote independence and improve daily living.

For any enquiries, please contact us at:
Email: info@access2ability.com
Phone: +00 0000 000000

Products & Descriptions

We strive to ensure that all product descriptions, images, and specifications are accurate. However:

  • Minor variations in colour or design may occur.
  • Product availability is subject to change without notice.
  • Specifications may vary depending on model or variation selected.

Please review all product details carefully before purchasing.

Orders & Payment

By placing an order, you confirm that:

  • All information provided is accurate and complete.
  • You are authorised to use the chosen payment method.

We reserve the right to:

  • Refuse or cancel any order if fraud or unauthorised activity is suspected.
  • Cancel orders due to pricing errors or stock unavailability.

Payment must be completed before dispatch.

Pricing

All prices displayed on our website are shown in the applicable currency and may include or exclude taxes depending on your location.

We reserve the right to update prices at any time without prior notice.

Shipping & Delivery

Delivery times may vary depending on location and product type.

Access2Ability is not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Force majeure events

Full shipping details are available on our Shipping Policy page.

Returns & Refunds

Returns are accepted in accordance with our Returns Policy.

To qualify for a return:

  • The item must be unused and in its original packaging.
  • A return request must be submitted within the stated return period.

Certain medical or hygiene-related items may not be eligible for return.

Refunds will be processed after inspection of returned goods.

Product Use & Liability

All products must be used in accordance with the manufacturer’s instructions.

Access2Ability is not liable for:

  • Improper use of products
  • Failure to follow safety instructions
  • Damages resulting from misuse or unauthorised modification

Customers are advised to seek professional medical advice where appropriate.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Access2Ability and may not be copied, reproduced, or distributed without written permission.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Access2Ability shall not be liable for:

  • Indirect or consequential losses
  • Loss of income or business
  • Any damages exceeding the purchase price of the product

Governing Law

These Terms & Conditions are governed by the laws of the applicable jurisdiction in which Access2Ability operates.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes constitutes acceptance of the updated terms.